Public Sector
Our multi award winning off site training and in-store coaching programme delivers sustainable change in high street town centre regeneration across London.
- 824 small independent retailers have completed our programme on 19 Public Projects
- 80% reported Increased Sales
- 82% reported New Customers
- 84% reported Improved Customer Service
- 61% Invested in their business
- 130 were jobs created and 512 jobs were safeguarded
- 98 Referrals were made
- 53% participation in Joint commercial ventures
Private Sector
Our customized Accelerated Learning packages provide the flexibility to meet any service need within the private sector.
- Strategy and Planning
- Customer Service
- Marketing and Branding
- Store Operations
- Training and Mentoring
We currently deliver accredited Customer Service training to Canary Wharf Plc and provide Store Operations consultancy to Scribbler.
Our Clients
- London Borough Newham (Stratford, Forest Gate and East Ham Town Centres, North Woolwich)
- London Borough Barking and Dagenham (Barking & Dagenham Town Centres, Chadwell Heath)
- London Borough Greenwich (Woolwich and Plumstead Town Centres)
- London Borough Tower Hamlets (Chrisp Street, Roman Road, Bethnal Green)
- London Borough Camden (Camden, Kentish Town, Kilburn, Hampstead, West Hampstead, Finchley Road)
- London Borough Ealing (Ealing Broadway, West Ealing, Hanwell, Southall, Acton & Greenford)
- London Borough Enfield (Edmonton Green, Edmonton shopping centre, Ponders End, Enfield Highway, Enfield Wash)
- University of East London (UEL)
- University of West London
- National Union of Teachers (NUT)
- Camden Town Unlimited (CTU)
- Skillsmart
- Canary Wharf Management Ltd
- Scribbler
Awards
- * Finalist for Best London Regeneration Project,the Londonbusiness Awards 2010
- * Association of Town Centre Managers Award,'Enhancing the Retail Offer' 2007
- * British Female Inventor & Innovation Award,Diamond Award for Building Capacity 2007
- * Runner-up Award Enterprising London,LDA Enterprising Britain Award 2007
* Registered as Approved Test Centre for EDI and Edexcel qualifiation
