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Vision On is a leading retail consultancy specialising in retail skills development Over the past seven years we have worked continuously and successfully with small, hard to reach, marginal retail and market trader busineses in the Thames Gateway London area. Our programmes enhance the retail offer in a unique and innovative way - with a perticular emphasis on independent retailers, it allows them to compete more effectively with national multiples and demonstrates that working together really can make a big difference for the town centre. We provide the social regeneration which compliments physical regeneration in Town Centres. |
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Written by Ashley
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 Awards
- Association of Town Centre Managers Award ‘Enhancing the Retail Offer’ 2007
- British Female Inventor & Innovation Award – Diamond Award for Building Capacity 2007
- LDA Enterprising Britain Award 2007- Runner-up Award Enterprising London
Accreditation
- Customer First Accredited
- Registered as Approved Test Centre for EDI and City & Guilds qualifications
- Currently working towards IiP and The Green Mark
Track Record
We have a recent record of unprecedented success in our delivery within LB Newham (Stratford, Forest Gate and East Ham Town Centres), LB Barking and Dagenham (Barking & Dagenham Town Centres), LB Greenwich (Woolwich and Plumstead Town Centres), LB Tower Hamlets (Chrisp Street) and LB Camden (Camden Town Centre). The unique approach to engagement and delivery brought to this traditional hard to access area of business; especially BAME businesses has secured results, which are truly outstanding.
We are currently contracted by Canary Wharf Management Ltd to deliver the Accelerator to all of their frontline staff in the estate, to date 360 staff have completed and a 98% attainment of Level 2 Certificate in Customer Service Qualification achieved. The programme has been so successful that it is now a formal part of the Company Induction.
- We also carry out Town Centre customer and Mystery shopping surveys for centres as a part of the programme e.g. In the Canary Wharf Estate and Barking Town Centre.
Results & outcomes from the previous Town Centre Accelerator programmes
Total number of:
- % BAME businesses/ beneficiaries: 71%
- Full Level 2 Qualification passes: 253
- Beneficiaries without prior qualifications: 68%
- Role: 68 % Owner Manager, 32% Sales Staff
- Gender: 62% Male, 38% Female
| Evidence of Impact
- The Programme has seen store/stall Sales Turnover up to 70%
- 64% of retailers report increases in sales as result of the programme
- Number of Jobs Safeguarded – 120
- Number of Jobs created - 25
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